Contact Us
Need help choosing a product, have a question about an order or simply need some advice? Get in touch with the ViandPro team and we’ll be happy to help.
Get in touch
ViandPro
Burhani Trading Co. Ltd
2-4 Duncombe Way
Bradford
BD8 9SY
Please include your order number when contacting us about an existing purchase so we can locate it quickly.
Send us the right information
Giving us a few key details when you contact us helps us answer your enquiry more quickly.
Product enquiry
Tell us which product or model you are interested in and what you would like to know.
Existing order
Include your order number, name and delivery postcode.
Technical or warranty issue
Please use our dedicated fault-reporting form so you can send the model, serial number, proof of purchase and photographs together.
Looking for something specific?
Register Your Product
Register a recently purchased ViandPro product and keep your warranty information on record.
Register Warranty →Report a Fault
Send our support team product details, fault information and supporting photographs.
Report a Fault →Delivery & Returns
Find information about courier, 2-man and pallet delivery, cancellations, returns and refunds.
Delivery Information →Returns & Refunds →
Send us a message
For general product, order or customer-service enquiries, complete the form below. For warranty faults, please use our dedicated Report a Fault form instead.